IF THIS, THEN GET CURIOUS
Choose the situation.
Copy a useful response.
Choose the borrower’s situation and follow the responses. Get an editable call, text or email draft at each step. Replace placeholders, verify the facts, and make the words your own.
CHOOSE A STARTING POINT
TRY ASKING
If they say…
This path ends here. A clear next step, a respectful pause, or an honest no can all be useful outcomes.
Return to the conversation desk →Use your own words and current approved information. This is conversation support, not a credit decision engine, eligibility determination or substitute for your company’s requirements.